- Services & Performances
- Performance & Monitoring
Performance & Monitoring
At Nsecure, we believe everything must be under control—not just security and access, but also ensuring processes run smoothly and systems perform optimally.
OPTIMAL PERFORMANCE
At Nsecure, we place great importance on the quality, performance, and availability of our products and (IT) services. Our focus goes beyond simply delivering technology such as access control or video surveillance; we are dedicated to providing a long-term license to operate.
BENEFITS
- 24/7 monitoring, proactive analysis, and follow-up of notifications
- Smart maintenance processes tailored to needs based on data
- Periodic reporting on system condition, trends, and KPIs
- Ensures a sustainable security policy with safety as a top priority
PERFORMANCE & MONITORING
Implementing a security solution is just the beginning. Its true value comes from active management, continuous development, and monitoring. At Nsecure, we go beyond security to ensure uninterrupted processes and optimal performance of both systems and services.
By smartly configuring processes, KPIs, tools, and systems, we help clients maintain a sustainable and effective security strategy.
Configuration Management Database
At Nsecure, we focus on the actual use and condition of a security system. This data is secured in our CMDB (Configuration Management Database): a centralized platform that provides insight into processes, usage, and maintenance needs for all security systems. By continuously monitoring and analyzing data for anomalies and trends, issues are detected immediately, allowing for timely intervention.
INNOVATIVE MANAGEMENT AND MAINTENANCE
By leveraging data intelligently and continuously measuring the performance of our solutions, Nsecure is able to schedule preventive maintenance based on actual needs and priorities. Additionally, through a continuous remote connection, Nsecure resolves nearly 40% of reported issues for its clients remotely. This approach creates a highly sustainable maintenance strategy where efficiency and cost savings take center stage, while safety and continuity remain the top priorities.
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Performance & Monitoring
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Nsecure advises (especially for more complex security environments) smart maintenance strategies that efficiently meet the maintenance needs of a system. This involves focusing on the actual use and condition of a security system, rather than solely its lifespan.
By leveraging data and continuously measuring the performance of security solutions, Nsecure is able to plan preventive maintenance based on need and necessity. This ensures the quality, performance, and availability of the solution are kept at optimal levels.
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Nsecure collects all information about systems and their configurations in the Configuration Management Database (CMDB). This CMDB also tracks ages, installation dates, maintenance records, new software versions, End-of-Life statuses, and more. In this way, we can always provide our customers with timely advice regarding aging and (replacement) investments. By continuously monitoring and analyzing data for anomalies and trend deviations, issues are detected early, allowing for timely intervention. Aging will never come as a surprise.
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Once your security systems are delivered, you can assume they will function smoothly for the coming years, with warranty provided. However, there are many factors that can disrupt system performance, such as connectivity issues, integrations, connected systems, users, or even weather conditions for hardware. Preventive maintenance helps minimize the risk of disruptions and extends the system’s lifespan, ensuring the best possible performance from your security systems.
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Yes, security system software also needs maintenance. These forms of maintenance prevent systems from becoming overloaded with unnecessary or outdated data and ensure that applications continue to function (uptime). Additionally, the software for these systems is continuously developed to maintain security and offer new functionalities. For this reason, patches, updates, and upgrades are periodically necessary. Want to know more about the security and continuity of software? Learn more about our Managed Services or IT Security.
More Information
Want to learn more about performance and monitoring for your security systems? Contact us today.